www.thecareadvocate.ie is the website of RMDK Consultancy t/a The Care Advocate. This means that The Care Advocate are the “Data controllers” of this website. We operate this website for two key purposes, for Communication and for eCommerce. We use the lawful bases of consent, legal obligation and legitimate interests for processing personal data. We use a limited amount of third parties that process personal data either directly on our website or indirectly through external links to the service providers own webpage. We will never knowingly engage in any practices that will bring harm to you through your interaction with this website. We ask you to read this Privacy Notice and Cookie Notice in full prior to your engagement and if you have any questions and concerns to contact us at accounts@thecareadvocate.ie.
This Notice may be updated from time to time. Last updated:
www.thecareadvocate.ie is the website of RMDK Consultancy t/a The Care Advocate. This means that The Care Advocate are the “Data controllers” of this website. Our registered office address is 82 Grahams Court, Wicklow Town, Co. Wicklow, A67NT20.
We have two main purposes for operating this website: Community and Communication.
Communication
We use this website to communicate information. We also operate the website to enable our users to communicate with us. This can include for marketing purposes if this is in accordance with your marketing preferences. In addition, we have a presence on social media platforms such as LinkedIn, Facebook and Instagram.
eCommerce
We use this website to offer products and services in our online shop and to book consultations and appointments through our contact form.
We collect a minimal amount of personal data through our website.
The table below shows the personal data we collect, why we collect it, our lawful basis under GDPR and additional information that may be of use.
| Type of Personal Data | Lawful Basis | Why collected | Additional Information |
|---|---|---|---|
| Contact information such as name and email | Consent | To enable a user to contact The Care Advocate | |
| Contact information such as name and email | Consent | Direct Marketing | |
| Contact information and payment information | Consent | For purchases through our shop | This service is operated through Stripe. |
| IP address from which you accessed the website, the pages you visit, information about your device type, operating system type and browser type | Legitimate Interests but you must consent first through our cookie banner | To help us understand how users interact with our website | This information is anonymous. This information is gathered through our analytics plugins. See our cookie notice. |
We use third-party service providers on our website.
We recommend that you read the Privacy Policies and Cookie Policies of the services. Where appropriate, we have Data Processing Agreements with clauses included in the terms of services of our chosen providers.
Many of these third party services are international organisations. As such, they may transfer personal data outside the EU/EEA. For more information on how these services manage international data transfers, please review their privacy policies.
We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. We use web beacons to learn more about the devices communications subscribers use. We can also track subscribers’ movements from opening the email through to our website. You can opt-out of our marketing emails at any time. See our Cookie Policy for how we manage marketing cookies.
The table below provides information about the service, why we are using it, additional information and links to their Privacy and Cookie notices. Please be aware that when you click these links, you are leaving our website and we have no control over these third-party websites use of personal data or cookies.
| Name of service | Reason we use it | If I do not want this service, what can I do? | Additional Information | Link to Service Privacy and Cookie Policy |
|---|---|---|---|---|
| This is the software used for developing and hosting the website | It cannot be turned off. | |||
| This is used for the contact form | The information is used to contact you at your request. Your email will only be used for the purpose for which you have provided it and it will not be added to a mailing list. As part of the mail server system, each sender and receiver are captured on the server as is standard practice for all mail servers. The content of the submission form is sent directly to the recipient email address that is specified. By default, the website platform does not store contact form submissions. | |||
| WooCommerce | This service enables you to buy items from our online store | If you turn off functional cookies, you will not be able to view some of the content on the website. | ||
| Mailchimp | This service enables us to manage our newsletter and email marketing lists | You can unsubscribe and opt out at any time | Mailchimp Privacy Policy Mailchimp Cookie Policy | |
| Eventbrite | This service enables us to manage events and payments for events | Eventbrite Privacy Policy Eventbrite Cookie Policy | ||
| Stripe | This service is used as a Payment Service Provider. The service enables you to pay for products and services securely. | Stripe Privacy Stripe Cookie Policy | ||
| Microsoft | For contacting by email | You can contact us by telephone | Microsoft Privacy Statement Privacy – Microsoft Privacy | |
| McKenna Creative | This company is used to build and manage the website | This is not applicable | Privacy Policy – McKenna Creative Marketing Solutions Cookie Policy – McKenna Creative Marketing Solutions |
We have a presence on social media platforms such as LinkedIn and Twitter. These accounts are used to post information such as notices about our events. These accounts are not monitored. Please be aware that any responses to our content on these social media platforms is done so through your own choice, at your own risk and without expectation of privacy.
We say this because we are not able to control how other users on these platforms may act. We are also not able to control how these platforms may use your personal data nor do we endorse how these services use personal data.
The table below lists our social media account platforms with links to their privacy and cookie notices. We advise you to read these policies in advance of using their services. Please be aware that when you click these links, you are leaving our website and we have no control over these third party websites use of personal data or cookies.
| Social Media Platform | Links to Policies |
|---|---|
| LinkedIn Privacy Policy LinkedIn Cookie Policy | |
| Facebook Privacy Policy | |
| Instagram Privacy Policy |
Our website processes a small amount of personal data. However, we take our duty to protect this data very seriously and have in place technical and organisational safeguards to do this proportionate to our size and scope and nature of the personal data processing.
Examples of technical safeguards include: encryption of data, security testing, secure servers, firewalls, anti-virus
Examples of organisational safeguards include: organisational policies, procedures, and handbooks and ongoing training
To the best of our ability, we will keep any personal data safe. However, no system or transmission over the Internet is 100% secure. This means that we are unable to absolutely guarantee the security of personal data.
If you become aware of something that gives your concern about the security of your personal data, please contact [insert email address]
The Care Advocate is an organisation committed to ensuring that the rights and freedoms of our website users are respected and that you as a data subjects are enabled to exercise your rights.
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. These rights are not absolute and there may be times when we are not able to fulfil your request but we will always explain that to you.
Please contact us at accounts@thecareadvocate if you wish to make a request or receive a copy of our full Data Protection Notice
We hope that you have no need to complain, but if you do, please contact us first and we hope that we will be able to resolve it in a fair and amicable manner.
You have the right to complain to our Supervisory Authority
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02RD28
Ireland
Ph: +353 (0)761 104 800
Ph: +353 (0)57 868 4800
You also have the right to a judicial review. Please see www.dataprotection.ie for more information.
